Jonathan
Henderson
I keep things running, connect the dots, and find smarter ways to work.
About
"I bring a practical, figure-it-out approach to every role — whether it's managing systems, coordinating events, or finding smarter ways to work with AI."
I'm an operations and communications professional with experience spanning IT administration, event management, vendor operations, and marketing.
I've worked across international settings — from Canadian government missions abroad to a US-based software company. I'm particularly interested in using AI and automation to streamline workflows and help teams do more with less.
Expertise
A practical, hands-on approach to keeping organizations running smoothly.
Operations & Administration
Expense management, vendor coordination, invoice processing, third-party compliance. Keeping the business side running smoothly.
- SaaS Vendor Management
- Third-Party Risk Assessment
IT Administration
SaaS platform management, Microsoft 365, employee onboarding/offboarding, license management, troubleshooting. The go-to person when something needs to work.
- SaaS Platform Management
- Microsoft 365
Events & Logistics
Trade show coordination, corporate events, end-to-end logistics. Managed 9 trade shows per year as a one-person operation.
- Trade Show Coordination
- Corporate Events
AI & Process Improvement
Building practical AI tools that replace manual work — from automated expense processing to lead enrichment pipelines using Python, OpenAI, and CRM APIs.
- Process Automation
- API Integrations
Background
Professional experience and education.
Operations, IT & Communications
Managed IT systems, vendor operations, and business processes for an 80-person software company. Built AI automation tools that replaced manual workflows and cut costs significantly.
Program Coordination
Coordinated programs for Global Affairs Canada across international missions — including roles in New York, London, Dublin, and Ottawa.
BA Political Science
Bilingual in English and French, with an international perspective shaped by academic study and professional experience across multiple countries.
Let's connect.
I'm open to new opportunities — feel free to reach out.